we had trouble processing your iccid

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Accomplice

we had trouble processing your iccid

I bought an unlocked iPhone 5s and I am trying to swap phones from my stylo 3. When I tried to use the website I could enter the IMEI fine but when I tried to enter the ICCID Number it kept giving me an error.

4 REPLIES 4
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Accomplice

Also when I received the phone, I popped in the previous sim and it said "sprint"..? and said "Invalid Sim". 

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Agent

Hello, Donsly! We can definitely help you out with that. Can you send us a private message with your phone number and PIN to verify your account? Thanks!

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Enthusiast

same here with my iphone se

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Agent

Good day @erikxtrujillo Thanks for reaching out to us! We'll be more than happy to assist you. Would you please send us a private message, so we can further assist you?

 

To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".

 

~JoyP.

 

 

~ Joy P.