using SIM on pre-owned iphone X

Highlighted

using SIM on pre-owned iphone X

Can someone help me transfer my SIM to my iphone x that I just purchased from a friend?

3 REPLIES 3
Highlighted

Hey there, jasminehogan! Did you purchased the SIM card for the device?

Highlighted

Hi!

 

No, I went to the boost store and they said that wasn't necessary, and to call customer service.  I did that, they said iphone was locked.  Well, I unlocked it through previous AT&T service.  Phone is definitely unlocked. 

 

IMEI still is coming up with this message on Boost website

"db_no_data_found_exception-Client.701:359408080668702 is not found in NMS

Data not found"

 

Inserting SIM card doesn't nothing, just locks up the SIM card.  Power cycle, and is still locked. What do I do???

 

 

 

Highlighted
Agent

Hi, jasminehogan. We'd like to look into this for you. Can you send us a private message with that information?