unlock carrier

Accomplice

unlock carrier

i recently brought a iphone 7 from boost i would like to unlock carrier i never had a account with this phone so i dont have a number,i talked to sprint seeing it a carrier from sprint they couldn't do it cause they need the previous  account i dont have that nor can i get that and im pretty sure yall cant get it either.it a pre-owned.help pls

4 REPLIES 4
Agent

Re: unlock carrier

So sorry about the trouble! Unfortunately, you must provide the account information that was attached to the phone for us to help. We understand your frustration and we truly apologize for the inconvenience. 

Accomplice

Re: unlock carrier

do that info come with the phone?
Agent

Re: unlock carrier

We understand. Since you recently purchased the device, unfortunately, it won't be eligible for the unlock. Your device must meet the unlock requirements below for us to help;

 

-The device has not been reported as lost or stolen.
-The device has been active for at least 12 months on the same account.
-A payment has been made within the last 90 days.    
-The device must be powered on and in Sprint coverage, within the U.S., with the original SIM card inserted.

 

Accomplice

Re: unlock carrier

but how do i check the previous owner of the phone?