stuck on activating new phone

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Groupie

stuck on activating new phone

I am trying to activate my new iphone 8 plus and switch my number to it but it keeps telling me to perform a firmware update. the ios version is up to date and the update number gives me an unknown error on calling it.

11 REPLIES 11
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Agent

Hello, celaby. Let's take a closer look. Can you send us a private message? 

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Enthusiast

I'm having this same issue!

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Agent

Hi! Thanks for bringing this to our attention. We want to help. Please send us a private message, so we can assist you further. To send a private message, click on a username, and then click "send this user a private message". Thank you. ~AmyM25

~AmyM25
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Groupie

Yes. facing the same issue for a week now. No concrete solution yet 

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Agent

Hi there, @Ben26. Please send us a private message with the details of your issue. We'd love to help.

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Accomplice

Seems many people are having this issue. It would be helpful to post a solution rather than suggest everyone further email a private message.
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Groupie

It saids to update firmware put its on the newest update
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Accomplice

Firmware, not software.
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Enthusiast

I’m having the exact same issue it’s giving me the biggest headache please private message me boost !!!!