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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

roaming

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Newbie

roaming

hello. i'm trying to call a number and everytime it rings it keeps saying that i am roaming. i checked my settings to see if it was turned on but it's off. i just reactivated my phone yesterday after months of not paying it. please help

2 REPLIES 2
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Agent

Re: roaming

Sorry to hear that, br2. Let's do some investigating. Are you experiencing this inconvenience with a specific phone number or multiple ones? Can you please send us the nearest cross streets and zip code where this occurs so we can check the network performance?

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Newbie

Re: roaming

I'm having this problem with my current new phone number since I couldn't get my old number back.