roaming

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br2
Newbie

roaming

hello. i'm trying to call a number and everytime it rings it keeps saying that i am roaming. i checked my settings to see if it was turned on but it's off. i just reactivated my phone yesterday after months of not paying it. please help

2 REPLIES 2
Agent

Re: roaming

Sorry to hear that, br2. Let's do some investigating. Are you experiencing this inconvenience with a specific phone number or multiple ones? Can you please send us the nearest cross streets and zip code where this occurs so we can check the network performance?

br2
Newbie

Re: roaming

I'm having this problem with my current new phone number since I couldn't get my old number back.