"call Failed" when calling overseas

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Groupie

"call Failed" when calling overseas

Hi

I'm an iPhone user and just ported to Boost. I have no problem making local calls, but when I call oversea numbers (0011...), I got call failed soon after dialled.

 

I searched here and found a couple of cases, like

https://community.boostmobile.com/t5/iPhone/Can-t-make-calls/m-p/132871

https://community.boostmobile.com/t5/Plans-Services-Archive/Can-not-make-any-calls-quot-call-failed-...

 

Please can you help?

1 REPLY 1
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Agent

Hi there, boostj! Thank you for bringing this to our attention. We apologize for the inconvenience. We'll be happy to help you. Please send us a private message with your phone number and PIN to verify your account.

 

Note: To send a private message you simply go to one of our agents profile who you want to send a message to and hit the "send this user a private message" button. It's under their contact section on the right side of their profile, right next to their badges.