phone calls drop after 2 hours

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Newbie

phone calls drop after 2 hours

Every night my phone calls end after two hours & 8 mins exactly can anyone help?
3 REPLIES

Re: phone calls drop after 2 hours

Hi there @maly!

 

Due to network-related parameters, a call will drop at a certain time after 2 hours. Therefore, it's not something that may happen only to you, but to any customer who lasts two hours continuously on a call.

 

Don't hesitate to let me know if you have any other questions about this topic.

 

At your service!

 

- Robert. 

Newbie

Re: phone calls drop after 2 hours

So there's no way this could be fixed ?
Agent

Re: phone calls drop after 2 hours

Hi. Unfortunately after 2 hours of  continuously talk time, the call will drop. This is a network-related settings. In this case you would need to re-dial. Victor21