order process

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Enthusiast

Re: order process

How do I send a PM?
Agent

Re: order process

You can send a "PM" or private message a couple of different ways. If you click on the name of the person, you'll be taken to their profile.  On the right side of the screen, you should see "send this user a Private Message". Click it and you'll be taken to the PM window with their name already in the To: field. Type up what you want to say, hit send message and you're good. You can also go to your own profile by clicking on your name from the forums and then clicking the PM icon. From the PM window select "New Message" and type the user name of the   Community member in the "To" field and off you go. -Kira_M. 

Enthusiast

Re: order process

Sent you the message
Agent

Re: order process

Perfect. We'll continue assisting you via private message. -Kira_M. 

Groupie

Re: order process

Hi I order a iPhone XS Tuesday n I still haven’t receive information about my order being shipped. Then it says order status cancelled
Agent

Re: order process

Hello Jfisher3. We can look into that for you. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.