You can send a "PM" or private message a couple of different ways. If you click on the name of the person, you'll be taken to their profile. On the right side of the screen, you should see "send this user a Private Message". Click it and you'll be taken to the PM window with their name already in the To: field. Type up what you want to say, hit send message and you're good. You can also go to your own profile by clicking on your name from the forums and then clicking the PM icon. From the PM window select "New Message" and type the user name of the Community member in the "To" field and off you go. -Kira_M.
Hello Jfisher3. We can look into that for you. Please send us a private message so we may work directly with you.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.
I ordered an iPhone 7 plus yesterday at 1:39pm. I paid for overnight shipping, but I never received my phone. My order status still says "still processing." Is it some kind of delay?
Hi there KCARTER2002. If you placed your order before 12:00PM (EST), your order will be shipped the same day. However, if you placed your order after 1:00PM, then your order will be shipped the next business day [with the exception of weekends and holidays].
Since you placed the order after 12pm, it would be processed today and you would receive it on the 26th due to the holiday.