is iphone X not eligible to swap ?

Accomplice

is iphone X not eligible to swap ?

I am unable to activate my Unlocked Sprint iphone x on Boostmobile ? 

4 REPLIES 4
Newbie

Re: is iphone X not eligible to swap ?

I'm having the same issue. were you able to fix it

Agent

Re: is iphone X not eligible to swap ?

Hi there! The iPhone X from Sprint is not compatible with us. You can find the list of compatible Sprint phones here

Groupie

Re: is iphone X not eligible to swap ?

I purchased my iPhone Xs Max through Boost Mobile and now you're telling me it's not compatible? Why wasn't this stated during purchase? So how do I get my phone activated and my other iPhone deactivated through Boost Mobile?

Agent

Re: is iphone X not eligible to swap ?

Hello, @Some1. We definitely want to look into this for you. Can you please send us a private message with the IMEI and SIM card numbers from that phone so we can take a closer look?

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".