Hi there! The iPhone X from Sprint is not compatible with us. You can find the list of compatible Sprint phones here.
I purchased my iPhone Xs Max through Boost Mobile and now you're telling me it's not compatible? Why wasn't this stated during purchase? So how do I get my phone activated and my other iPhone deactivated through Boost Mobile?
Hello, @Some1. We definitely want to look into this for you. Can you please send us a private message with the IMEI and SIM card numbers from that phone so we can take a closer look?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".