iphone purchase problem

Highlighted
Accomplice

iphone purchase problem

For two days I have been trying to make an online purchase, but after clicking the purchase button, nothing happens.  I have reached out to customer service in every way available and have been told they cannot help me.  How does one purchase a phone from the website when it won't allow the transaction to go through?  How can they call themselves customer service when they are unwilling to help?

13 REPLIES 13
Highlighted
Accomplice

Thank you, but I have tried on my work computer, my home computer, my tablet, and my phone.  No luck on any of them

Highlighted
Agent

Oh, no! Please send us a private message so we can take a closer look. 

Highlighted
Accomplice

OK, but what info do you want in the private message?

Highlighted
Agent

If you have an account with us, send us the phone number and pin code to review this.