I purchased a unlocked iphone Xr from Apple store, but when I called to activate it the represent said my phone is not compatible with Boost mobile. Why is that? Apple said the unlocked iphone is compatible with any service providers.
I checked with other Sprint network service provider websites, all of them said the new phone is compatible with their service.
Hi. Thanks for contacting us. We want to help. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with a brief description of your request.
Hi Fabian230! Thanks for contacting us. We're glad that your phone is working now. Thanks for the feedback, we appreciate it. We'll make sure to pass it on. ~AmyM25