iphone 6s my boost mobile app

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Agent

Re: iphone 6s my boost mobile app

Where you able to use the Boost Mobile app in this phone before?

Accomplice

Re: iphone 6s my boost mobile app

First time on iPhone works on android
Agent

Re: iphone 6s my boost mobile app

Understood. Is this phone originally from Boost Mobile? Is it a bring your own?

Accomplice

Re: iphone 6s my boost mobile app

No it’s a boost iPhone bought it on line fromboost mobile
Agent

Re: iphone 6s my boost mobile app

Understood. Can you please let us know what's the current iOS version on your phone?

Accomplice

Re: iphone 6s my boost mobile app

12.1
Agent

Re: iphone 6s my boost mobile app

Can you please let us know if you're having issues using any other apps?

Accomplice

Re: iphone 6s my boost mobile app

No
Agent

Re: iphone 6s my boost mobile app

Understood. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.