iphone 6 to iphone 11 swap

Highlighted
Groupie

iphone 6 to iphone 11 swap

I bought a ip11 from boost but it won't swap over why?followed all instructions, tried for 3 hours repeatedly?

4 REPLIES 4
Highlighted

Hi there! Sorry for the delayed response. Support is available from 6 am - 10 pm CST Monday - Friday, and from 6 am - 9 pm CST on weekends. 

 

What error do you get when you try to swap the iPhone device? Are you making the swap online or over the phone?

Highlighted
Groupie

first when i hit next a screen pops up saying ... update make sure firmware is up to date...i hit ok then it says...something went wrong. try again later

jason99_0-1600182505439.png

 

Highlighted
Groupie

i tried swapping from phone and online

Highlighted

Please sen me a private message with your phone number, PIN number, IMEI and SIM card number for activating device.