iPhone8 - device not eligible.

Re: iPhone8 - device not eligible.

I have the same issue. Just bought an iPhone 8 from the apple store (model a1863) but getting an ineligible to swap error when trying to activate it.

Agent

Re: iPhone8 - device not eligible.

Hi there, @boostmobilefan! Thank you for stopping by. We're sorry to hear that you're in this type of situation. Did the phone pass our online eligibility (https://activate.boostmobile.com/bring-your-phone?intnav=TopNavRobot tonguehones:BringYourPhone)? 

Re: iPhone8 - device not eligible.

iPhone 8 is listed as one of the compatible phones. 

Agent

Re: iPhone8 - device not eligible.

@boostmobilefan: Unfortunately, not all phones are compatible even if they're unlocked. 

Re: iPhone8 - device not eligible.

Then which version of the iPhone 8 is compatible?

Agent

Re: iPhone8 - device not eligible.

@boostmobilefan: The unlocked version of the Verizon iPhone 8 is compatible with our service. 

Groupie

Re: iPhone8 - device not eligible.

I’m also having the same issue, my number comes up on the phone and all. I can make calls but not text and internet. And the service says sprint instead of boost? Any Help would be appreciated!
Agent

Re: iPhone8 - device not eligible.

Hello! We're sorry about the issues you're having. We'd love to assist you. Can you send us a private message with your phone number, pin code, and complete address to review this?