iPhone

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Accomplice

iPhone

My iPhone with expedited shipping was supposed to come on Friday at 8:00pm and I did not received the phone on the given date.
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14 REPLIES 14
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Agent

Hi there! Did you check with FedEx to see if there's any issue with the delivery? 

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Accomplice

It says delivery pending. Can boost do anything about that?
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Agent

Unfortunately, we have no control over FedEx delivery system. Have you contacted FedEx customer service? 

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Accomplice

Yes I contacted them and they said they don’t have the phone. Yesterday I spent 3 hours talking to boost representatives and it got me nowhere. The last one said that the phone should come Saturday but it’s sunday now and I still don’t have the phone.
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Agent

We apologize for the misinformation, but Saturday and Sunday delivery are not available. Can you please send us a private message with your order key number to review this further?

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Agent

We've replied to your private message. Please check your inbox. Thanks!

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Accomplice

I’ve checked the tracking number you’ve sent me and on fed ex it says delivery pending. What does that mean and when will I get my phone?
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Agent

Hi, @PeANutbutter1 We sent you a private message with more information about your issue.

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Accomplice

I do not see a private message from you