iPhone swap

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Groupie

iPhone swap

Existing acct - Trying to swap iPhone 6 purchased from Boost with iPhone XR unlocked purchased from Apple.  Getting message that new phone is not eligible for swap.  Please assist

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Agent

Re: iPhone swap

Hi there, @vintage1970! If you are bringing an iPhone Xs, Xs Max, XR, or the LG V40, please call 888-266-7848 to get the phone’s compatible SIM card. You can get more information here at https://activate.boostmobile.com/bring-your-phone. 

5 REPLIES 5
Highlighted
Agent

Re: iPhone swap

Hi there, @vintage1970! If you are bringing an iPhone Xs, Xs Max, XR, or the LG V40, please call 888-266-7848 to get the phone’s compatible SIM card. You can get more information here at https://activate.boostmobile.com/bring-your-phone. 

Newbie

Re: iPhone swap

Same here keep getting not eligible to swap! Going from iPhone 6s+ to another iPhone 6s+
Agent

Re: iPhone swap

Hi there, @Jjaybabyy! We definitely want to get this figured out for you ASAP. Please, send us a private message with your phone number, PIN code, MEID/IMEI number of the iPhone that you are trying to activate, and the ICCID/SIM card number to further assist you. 

Newbie

Re: iPhone swap

How do I p.m
Agent

Re: iPhone swap

You can send us a private message just clicking on my name and then selecting “Send this user a private message".