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iPhone XR

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Accomplice

iPhone XR

Hello I moved my previous service from my other iPhone to my new iPhone XR and when swapping devices it said everything was okay (I bought the phone from the apple store and was told the phone was unlocked by Apple themselves and sprint) but now my phone still hasn’t been activated and it says my sim is locked and invalid please help I just paid for my new month service
1 REPLY 1
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Agent

Re: iPhone XR

Hello Miguel07. Thanks for reaching out to us. It is our pleasure to assist you. We'll need the IMEI for the iPhone XR, along with you number and PIN. Please send it to us in a private message. To send a Private Message, click my username or picture, then click "send this user a private message".  Thanks! ~AmyM25

~AmyM25