iPhone X won’t activate

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Enthusiast

Re: iPhone X won’t activate

This is a model A1865. It is not unlocked. It is brand new. Tailypo is my wife, she thought i got it used if that makes a difference.
Agent

Re: iPhone X won’t activate

Hi @Axamider. Was the phone purchased with Verizon?

Enthusiast

Re: iPhone X won’t activate

no. it is on the sprint network
Agent

Re: iPhone X won’t activate

Unfortunately, the phone is not compatible to be used with our network.