Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

iPhone Reactivation not working

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iPhone Reactivation not working

Hello, I am having a problem reactivating my iPhone XR.  I had a plan with Virgin Mobile up until around November of 2019.  I recently decided to reactivate it and saw that virgin mobile users had been switched to Boost Mobile.  Today I reactivated my phone on Boost Mobile.  It gave me a new number and I made the payment.  It now says that I am activated.  However, my number remains the same and I don't have any cellular data and cannot make phone calls.  I have already performed a service update on my phone so I am wondering if I need to get a new SIM card, or if I simply haven't waited long enough.