For the past 7 days, I’ve been trying to get my 8 plus unlocked. I won’t go into details about how I’ve been lied to, laughed at and disrespected by so called supervisors. They keep saying it’s unlocked on their end, but it will not accept a SIM card from any carrier. I had the phone activated with boost for 17 months. We’ve tried everything possible.
Please, do not say reset the phone, enroll it with another carrier, turn it off, try a different SIM, take it to Apple. I’ve done all of the above.
The phone is in working condition with no defects. It has a carrier lock, period.