iPhone 7+ visual voicemail available/working?

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iPhone 7+ visual voicemail available/working?

I think that my iPhone 7+ should have the Visual Voicemail feature. Instead, I have to call into

Boost's voicemail to retrieve/listen to audio. Apple support says iPhone Visual Voicemail is a carrier

provisioned feature and a help page says Boost Mobile (US) supports it. The phone was previously

on another carrier so I've tried a carrier reset as well as resetting network settings. Neither of that worked.

Is there something else to do on my end or something within Boost's provisioning?

 

Thanks,

Freeman

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