iPhone 7 Pre-Owned Refund

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iPhone 7 Pre-Owned Refund

I bought an pre-owned iPhone 7 this week but I did not like the battery on it, I called the numbers provided on the website but it does not give an option for returns. Was wondering what I could do?

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Agent

So sorry to hear about this experience, lynda1. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.