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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

iPhone 6s Losing Service

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iPhone 6s Losing Service

I'm looking for some help with my 6s. It's been activated for a while, but recently it tends to drop service consistently. I've gotten a few sim card error notifications, but it doesn't happen every time. There is another iPhone 6s in the household that doesn't drop service. I tried to order a new sim-card just to check that, but the link for ordering on the main site appears to be for people looking to transfer a new phone over to the network, not existing customers. 

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Re: iPhone 6s Losing Service

We definitely want to get this figured out for you. Can you please send me a private message with your phone number, PIN number, IMEI of the iPhone you will like to activate?

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".