iPhone 6 won’t activate

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Groupie

iPhone 6 won’t activate

I tried to reactivate my daughters iPhone 6. We’ve had nothing but trouble with it from the start. I paid the deactivation fee and bought a plan and everything. It says sprint on the top of the phone and it gave her, her phone number, but won’t let her make any calls or texts. I know that it charged my account for the plan. This is day two that it still is not working after following all of the troubleshooting. I want my money back and the iPhone unlocked so I can switch to a different carrier.
2 REPLIES 2
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Groupie

Now it says no service in the corner. This is getting ridiculous.
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Agent

Oh no! Sorry to hear that, Alexiacraig. Definitely wanna look into that for you. Please send us a private message so we may work directly with you. 

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.