I recently swiped my device to a iPhone 11 ordered on the boost mobile website. Once I swapped devices it gave me the ok screen and I waited for an activation.... never got it. My phone has the number but I can't make calls or texts or even data. I tried to reset using the ## numbers for iPhone but I still get an activation error even doe it successfully transferred my number through. Can anyone help?
Hi there AndyB122874. Thank you for contacting us. Please try the following steps:
3.Enter ##25327# then tap Call.
4.When Starting Service Update screen appears, tap OK.
5.When Service Update Complete appears, tap OK.
6.The Radio will reset. The iPhone update has completed
Hi there, @dalauren. Thanks for reaching out. Sorry to hear that you're unable to use your new phone. We'll do our best to help. Please try these steps on your phone:
1. Tap Phone > Tap Key Pad.
2. Type ##UPDATE# (##873283#).
3. Phone will process updates. Then Tap OK.
4. When Service Update is complete, tap OK.