iPhone 11 Doesn’t Receive Phone Calls and Goes Straight to Voicemail

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Groupie

iPhone 11 Doesn’t Receive Phone Calls and Goes Straight to Voicemail

For the past two months I have been unable to receive calls. I have tried calling and chatting with Boost mobile unsuccessfully every time. I was shocked when I visited the store, and was told that I would have to pay for a new SIM card and a new plan to correct the problem. This is not a solution for me.
3 REPLIES 3
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Agent

Hi there, CzPickle. Thanks for contacting us. We're sorry for the inconvenience with the service.

 

To better assist you, please send us a private message with the phone number and PIN.

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Groupie

I’m sorry but I’m new to this community. How can I reply directly to you jalopez81? Thank you
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Agent

Click on the social care agent profile. Then, click on Send this user a private message.