Hi there! It seems that device may not be compatible with us. Allow us to take a closer look! Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hi there Zabroky173. Are you still experiencing that issue? If so, please let us know if you are using the app to access your account or through the web?
Hey there! I'd be happy to help you. Please send me a Private Message with the device IMEI.
hello can you check my IMEI too? I am having the same problem.
I understand your concern, nathan45692. Can you please provide me your IMEI number?