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Unlocked iphone not eligible to swap

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Newbie

Unlocked iphone not eligible to swap

I was given an Iphone 7 from my employer. It was used on At&t I had them unlock it. I am still getting a message that it it uneligible for swap. Is there any way I can still use it or should I just give it back?

3 REPLIES 3
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Agent

Re: Unlocked iphone not eligible to swap

Hey there! Thanks for reaching out. We'd be happy to help you. Please send a Private Message with your phone number, PIN, device model number and IMEI.

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Newbie

Re: Unlocked iphone not eligible to swap

How do I send a private message? Sorry I am new to this
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Agent

Re: Unlocked iphone not eligible to swap

@jlynch1116: You can send a private message by clicking on the agent's name, then selecting the message option from the profile page.