Hi there Genene. Thank you for your interest in returning to Boost. Please send us a private message with the IMEI number of the phone and we will verify. Victor21
I am in the same situation, after buying an unlocked refurbished iPhone 7plus directly from Apple, yet I am now told by Boost Mobile that it is not eligible to be used. Not quite understanding why this is after speaking with a customer rep with Boost, who stated the iPhone 7plus needs to have previously been a verizon based phone!?! Huh? No where on the website did I read that, other than, bring your own unlocked phone!