Unlock iphone 5s

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Enthusiast

Unlock iphone 5s

I posted this question already in another thread and haven't gotten a reply yet in several days. So, I decided to start a new thread!

 

I was a  long time Boost customer. At that time I called boost customer service to ask if they would unlock my iPhone purchased 2/2014. The lady said sure and gave me a 6 digit code of all Zero's and said your phone is unlocked. Come to find out it's not. and I have no clue what  or how to use the code. Can anyone help?

Thanks

3 REPLIES

Re: Unlock iphone 5s

Hey there, kbcool! We truly apologize for the late reply! May we know the model of the iPhone you wish to unlock?

 

Looking forward to your reply!

 

RB-1991 (Robert)

Enthusiast

Re: Unlock iphone 5s

It's an iPhone 5s. Purchased at a Boost mobile store back in 02/2014. I'm no longer a Boost customer and thought my phone was unlocked from a previous conversation from a Boost CSR. I left Boost 3 wks ago. If you can help me get my phone unlocked through Apples database. That would be great!!!

Re: Unlock iphone 5s

Thank you for your prompt answer, kbcool! To further work this out, please send us a private message including:

 

- The mobile number you used to have with us.

 

- The 4-digit PIN of the account you had with us.

 

- The IMEI of the iPhone 5s you wish to unlock.

 

Looking forward to your reply!

 

RB-1991 (Robert)