Unable to Swap My Device online--after entering IMEI number, spinner never stops!

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Not applicable

Unable to Swap My Device online--after entering IMEI number, spinner never stops!

Trying to simply switch out my existing iphone with another unlocked iphone.  Unable to use the "Swap My Device" feature the website--the spinner runs for long period of time (5 minutes +) and then goes back to the original page.

Jason

1 REPLY 1
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Agent

Hi there! Unlocked phones can not be activated on existing accounts at the moment.