Unable to Activate New Phone (Error db_no_data_found_exception-Client.701:IMEI is not found in NMS )

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Re: Unable to Activate New Phone (Error db_no_data_found_exception-Client.701:IMEI is not found in N

Hi there cvhoffman7. Thanks for contacting us. We'll be happy to help. 

 

Please, send us a private message with the phone number and PIN to check the account. Also include the IMEI or DEC and the ICCID.