I submitted a requested to get all 5 phones on our account unlocked on November 27. We are eligible and have had the service and phones for 12 months. Can I please get an update on the status of these? I have the ref numbers for all 5 phones I can DM someone. I would like to get this done because I ordered a new phone with Boost and want to swap devices but want to wait until the unlock procedure is complete. Please advise
Hi there, Melissa71. Thanks for contacting us. We'll be happy to help.
Please, send us a private message with the phone numbers, PINs and IMEI or DEC.
Hey there, @Melissa71! In order to send a private message, you just need to click on my name, then click on the button that says "Send this user a private message". We'll be waiting for you!