UNLOCK STATUS PLEASE

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Accomplice

UNLOCK STATUS PLEASE

Hi there

I submitted a requested to get all 5 phones on our account unlocked on November 27.  We are eligible and have had the service and phones for 12 months.  Can I please get an update on the status of these?  I have the ref numbers for all 5 phones I can DM someone.  I would like to get this done because I ordered a new phone with Boost and want to swap devices but want to wait until the unlock procedure is complete.  Please advise

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Accomplice

I will resend
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Accomplice

My Lg stylo 4 is slow n freezes up
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Agent

Sorry to hear that, @Autumn. When did the issue start? Is your phone software up to date? 

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Accomplice

Yes
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Agent

Have you tried doing a factory reset?

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Accomplice

No.But if i do that it removes everything
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Groupie

Hello, my sister gifted me a phone , boost confirmed its unlocked but i can not use over AT&T. I get error stating your device is not compatible with cellular provider. Can you please help? i can't send direct IM.

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Accomplice

Its probably unlocked.But that particular phone may not can be used with AT&T.