Hi there, @Ka9bwz! We definitely want to get this figured out for you ASAP. Please, send us a private message with your phone number and PIN code, MEID/IMEI number of the iPhone, and the ICCID/SIM card number.
You can send us a Private Message by clicking on an agent name and at the right side of the pane you will see the option to send a private message.
Hi there. Not all unlock devices can be use on Boost Network. Please follow this link and use the Device IMEI checker tool: https://activate.boostmobile.com/bring-your-phone?intnav=BotNav:Shop:BringYourPhone