Currently, the phone i have on my account is busted and unusable. So i'm trying to swap my service to my iPhone 5s that is also with Boost. However, everything I try, i get the message, "This device is not eligible to swap." Can anyone help me?
Hi there, @Ka9bwz! We definitely want to get this figured out for you ASAP. Please, send us a private message with your phone number and PIN code, MEID/IMEI number of the iPhone, and the ICCID/SIM card number.
Hi there. Not all unlock devices can be use on Boost Network. Please follow this link and use the Device IMEI checker tool: https://activate.boostmobile.com/bring-your-phone?intnav=BotNav:Shop:BringYourPhone