This device is not eligible to swap.

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Enthusiast

Re: This device is not eligible to swap.

It was the sim card of my old phone(iphone 7 plus)
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Agent

Re: This device is not eligible to swap.

The SIM  cards are usually different for each phone model. We can request a SIM card which takes 3-5 days to reach you, or you could visit the Boost store to get one. 

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Enthusiast

Re: This device is not eligible to swap.

I did have the one that came with this one at home, would it be possible to activate online when i place it in?
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Agent

Re: This device is not eligible to swap.

Yes, it will most likely work with that one.

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Groupie

Re: This device is not eligible to swap.

I'm having the same issue. Plz help
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Groupie

Re: This device is not eligible to swap.

Same issue plz help me
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Agent

Re: This device is not eligible to swap.

Hi 12krcompton. Thanks for reaching out to us. It is our pleasure to assist you. Please send us a private message that includes your number and PIN, so we can assist you further. Thanks. ~AmyM25

~AmyM25
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Groupie

Re: This device is not eligible to swap.

I would like assistance on this as well. Same thing with my iPhone 7. Both phones boost mobile
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Groupie

Re: This device is not eligible to swap.

Yes, am also having the same issues!! Help ?
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Re: This device is not eligible to swap.

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 9:00 p.m. CST. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".