This device is not eligible to swap.

Groupie

Re: This device is not eligible to swap.

I just got a new iphone xr from apple since my last one broke and im trying to switch my old number to my new phone so i can get all my old information but it says that the sim card is locked and when i tried switching it online it said that my phone wasnt eligible to a swap

Groupie

Re: This device is not eligible to swap.

I just got a new iphone xr from apple since my last one broke and im trying to switch my old number to my new phone so i can get all my old information but it says that the sim card is locked and when i tried switching it online it said that my phone wasnt eligible to swap

Agent

Re: This device is not eligible to swap.

Hi, mvisaac. Please send us a private message so we can assist you with that. 

Enthusiast

Re: This device is not eligible to swap.

I need help getting my device eligible to swap