Currently, the phone i have on my account is busted and unusable. So i'm trying to swap my service to my iPhone 5s that is also with Boost. However, everything I try, i get the message, "This device is not eligible to swap." Can anyone help me?
We can't tell if you can purchase it at the Apple store, but we know those are compatible. You can find more information about compatibility here:
Sorry to hear that, Matthew8! We want to help. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.