Third party moto g6 sim unlock

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Third party moto g6 sim unlock

I have bought a moto g6 play off someone off letgo they have since screwed me dont have account info to get any msl code or anyway to unlock the sim card. Please help
6 REPLIES 6
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Agent

Re: Third party moto g6 sim unlock

Hi Jamiesninja112. Thanks for contacting us. We want to help. Do you have an account with us already? Or you need a new number? ~AmyM25

~AmyM25
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Re: Third party moto g6 sim unlock

I guess i would need a new number but my issue is i bout off someone from the app letgo and i just need the phone unlocked for use with my metro by tmobile
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Agent

Re: Third party moto g6 sim unlock

In order to have a device unlocked, there are some requirements that need to be met:

 

-The device has 12 uninterrupted/consecutive months active with our service, and you can provide the phone number, account name and PIN for the account last associated with the device.
-A payment has been made within the last 90 days of the 12 months period. 
-The device has not been reported lost or stolen.
 

If the device is eligible to be unlocked, then we would be able to send the request. ~AmyM25

~AmyM25
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Re: Third party moto g6 sim unlock

So the fact that a 70$ phone at the store that has already been bought and paid for im just out of luck because you havent made enough money from it already?
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Agent

Re: Third party moto g6 sim unlock

We're sorry for the inconvenience. We have an unlock policy, and if a device doesn't meet the requirements, we are not able to unlock it. ~AmyM25

~AmyM25
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Re: Third party moto g6 sim unlock

Its sad to see that a company cares so much about these unlocking policies than what could be future customers due to this experience i will never use boost mobile