Hey there! Thanks for reaching out. You must use the SIM card that comes with the new phone. If you experience any issues making the changes online, feel free to contact us. We can help you activate it.
Hello Highwaypoison. There are currently no limits to swaps. Let's take a look. Please send us a private message so we may work directly with you.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.