Switch Device 8 to 11

Newbie

Switch Device 8 to 11

At least I see I'm not the only one having issues with swapping to an 11. 

 

 

I've entered my IMEI and ICCID so many times at this point. I keep getting the same response 'Problem Occurred, please try again later'. So I do. 

 

I can't call because my old phone is in bad condition and I can't call on this phone because it's not activated. Please help

1 REPLY 1
Agent

Hi there! We can help with that. Please send us a private message so we may review your account. 

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.