Swap phone issue

Enthusiast

Swap phone issue

Receiving "This device is not eligible to swap" message when trying to swap iphones. 

I came to Boost with my Sprint iphone, and now I'm trying to use another Sprint iphone.

How can I activate the new iphone? 

 
2 REPLIES 2
Enthusiast

Re: Swap phone issue

Being a Boost customer, I'd appreciate Boost support!

Agent

Re: Swap phone issue

Hey there @mxstud48 We'll be more than happy to assist you! Would you please send us a private message with the IMEI of the device you're trying to activate? 

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

~ Joy P.