Searching/No Service iPhone 6

Groupie

Searching/No Service iPhone 6

I ordered an iPhone 6 the day before Thanksgiving, received it yesterday, and tried activating it but it says it's either searching for a signal or that I have no service at all. As a result, I can't log in to my Apple ID, I can't call, text, download apps, etc. I've tried calling Customer Sevice/Care but they couldn't help me. I've tried turning my phone off and on, dialing ##72786#, resetting the network settings, resetting content & settings, but nothing is working.
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35 REPLIES 35
Accomplice

I have the same problem and I have went through all the steps and you guys still can’t help me what’s up. I have tried everything please somebody or help me
Agent

So sorry to hear that, @Frannie1310. We've received your private message. We'll continue assisting you in private.

Accomplice

What is it never a days it’s complete? I mean never
Agent

Hi there Frannie1310. We are replying to your private message, please check your inbox.

Enthusiast

My iPhone 6 gets no service, says searching, will only connect to WiFi.
Agent

Sorry to hear that, @Afrields. Please send us a private message with your phone number and pin. We'd love to take a closer look.