[SOLVED]We had trouble processing your ICCID. Please try again.

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Newbie

[SOLVED]We had trouble processing your ICCID. Please try again.

I'm trying to set up an iPhone 6s Plus and on the website I'm getting the "We had trouble processing your ICCID. Please try again." error message when entering the ICCID from the card itself.

3 REPLIES 3
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Agent

Re: We had trouble processing your ICCID. Please try again.

Thank you for bringing this to our attention, @CrmrCrtv. Are you trying to activate a new iPhone online? Is the iPhone a Boost Mobile iPhone? Do you have an active Boost Mobile account?

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Newbie

Re: [SOLVED]We had trouble processing your ICCID. Please try again.

How was this solved?

Newbie

Re: [SOLVED]We had trouble processing your ICCID. Please try again.

How was this solved?