Have been trying to return my pre owned 6s plus taht i just got because the back camera is clicking and fluttering like an old picture movie but the reps keep sending me to a survey and then i get hung up on. I very much need a phone right now and am in no shape to pay for a whole other 6s plus so will someone please help me
Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Did you purchase the phone online? If so, please send us a private message with the order number?
To send a private message, go to one of our agents profile and hit the "send this user a private message" button. It's under the contact section on the right side of the profile, right next to their badges.
