Return

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Groupie

Return

Have been trying to return my pre owned 6s plus taht i just got because the back camera is clicking and fluttering like an old picture movie but the reps keep sending me to a survey and then i get hung up on. I very much need a phone right now and am in no shape to pay for a whole other 6s plus so will someone please help me
3 REPLIES
Agent

Re: Return

Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Did you purchase the phone online? If so, please send us a private message with the order number?
 

Groupie

Re: Return

How do i do this
Agent

Re: Return

To send a private message, go to one of our agents profile and hit the "send this user a private message" button. It's under the contact section on the right side of the profile, right next to their badges.