Hi, @RJ0822! Thanks for reaching out. Definitely want to help you with this. Please send us a Private Message with your phone number and PIN.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hi, Stevi. Thanks for contacting us. We want to help. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.
Hey there, Tmofob1980! Can you please send me a private message with your phone number and PIN?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".