I would like to activate my new IPhone XR I purchased from Boost, but I want to keep my old phone number. My old phone number is from Virgin Mobile and when I try to activate it online, it says that it is not eligible. Please help me find a solution.
Hi there! Thanks for reaching out. The process to transfer the number from Virgin Mobile is different than porting. I'd be happy to help you. Please send me a Private Message with your Virgin Mobile number, PIN and the device IMEI.